Candle Care

A styled product display inside a greenhouse or botanical nursery, featuring a large cream-colored arched shelf labeled 'NORTH-ROSE GOURMET' filled with boxed and bottled products, a central table with a beige checkered cloth, and a wooden two-tier shelf with white candles and ceramic items.

First Burn

For the best experience, allow your candle to burn until the wax melts evenly across the entire surface during its first use. This can take up to 2 hours. This initial burn is crucial, as candles have a "memory"—setting the stage for how they will burn in the future. Following this step helps prevent "tunneling," where the wick struggles to stay lit due to uneven melting.

Wick Maintenance

Before relighting your candle, always trim the wick to about 1/8". You can do this by gently pinching off the charred bits with your fingers once the candle has cooled, or by using a wick trimmer. Rest assured, our candles arrive pre-trimmed and ready for use!

Optimal Burn Time

Avoid burning your candle for more than 4 hours at a time. Prolonged burning can affect the quality of the wax and reduce the overall lifespan of your candle.

When Your Candle is Finished

When there is only about 1/2" of wax left in the container, it’s time to replace your candle. Our containers are designed to be reusable, and cleaning them is easy!

Here’s how:

  1. Place the jar in the freezer for 30 minutes.

  2. After freezing, use a butter knife to gently break up any remaining wax and remove the wick clip.

  3. Wash the jar with warm, soapy water, and it’s ready to be repurposed!

Additional Tips

  • Keep your candle out of direct sunlight.

  • Always burn on a flat, heat-resistant surface, and never move a lit candle.

  • Never leave a burning candle unattended.

If you have any further questions about our candles, feel free to reach out at hello@northandrose.ca

Greely Good

Dates: September 13 & October 4 + 25

Address: 5770 Bank St, Ottawa, ON K4P 1B9

Hours: 10-3

Cheerfully Made

Dates: September 26

Address: Bell Sensplex 1565 Maple Grove Rd, Stittsville, ON K2V 0A2

Hours: 10-4

Robert Plante

Dates: October 10 + 11

Address: 4228 Navan Rd, Orléans, ON K4B 1H9

Hours: 9-4

She Creates

Dates: September 20

Address: 2243 Beach Rd, North Grenville, ON K0G 1S0

Hours: 10-2