Terms of service

Terms of Service

Overview

This website is operated by North + Rose. Throughout the site, the terms “we”, “us”, and “our” refer to North + Rose. North + Rose offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

These Terms apply to all users of the site, including without limitation users who are browsers, customers, merchants, and contributors of content.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or state of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction when using our service.

A breach or violation of any of the Terms will result in an immediate termination of your services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete, or current.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

Products and Services

Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.

We reserve the right to limit the quantities of any products or services that we offer.

All descriptions of products or pricing are subject to change at any time without notice.

Pricing & Billing

Prices for our products are subject to change without notice.

We reserve the right to refuse or cancel any order placed with us.

In the event that we make a change to or cancel an order, we may attempt to notify you using the contact information provided at the time the order was made.

You agree to provide current, complete, and accurate purchase information for all purchases made at our store.

Workshops & Events

North + Rose offers workshops and events including candle-making experiences.

By booking a workshop, you agree to follow all safety instructions provided by our staff.

Workshop bookings may be subject to specific cancellation policies provided at the time of booking.

North + Rose reserves the right to cancel or reschedule events due to unforeseen circumstances.

Retail Store & Café

North + Rose operates a retail location at:

18 Allan Street
Carleton Place, Ontario
Canada

Guests visiting our retail store, workshop space, or café are expected to behave respectfully toward staff, other guests, and the space.

We reserve the right to refuse service or remove individuals from the premises if necessary.

Intellectual Property

All content on this website including text, graphics, logos, images, and product designs are the property of North + Roseand are protected by copyright laws.

You may not reproduce, duplicate, copy, sell, or exploit any portion of the website without express written permission.

Third-Party Services

Certain content, products, and services available via our Service may include materials from third parties.

We are not responsible for examining or evaluating the content or accuracy of third-party materials.

Limitation of Liability

North + Rose shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of any of the services or products purchased from us.

Some jurisdictions do not allow limitations on liability, so these limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless North + Rose and our affiliates, partners, employees, and service providers from any claim arising out of your breach of these Terms of Service.